Text Messaging for Customer Service and Sales

Text To Existing Business Numbers, Chat With Online Visitors, Engage Digitally with Your Mobile and Online Customers

Engage Customers Using Mobile Messaging

Use Message Exchange’s open cloud platform for text and digital messaging to connect people and businesses at scale. Customers can send texts to business and your teams can respond from desktop or mobile devices.

Why Business Need Messaging?


We are all texting with friends and family, why not businesses?


It is inconvenient and takes too much time


Email is not interactive, customers want help now!

Be where your customers are with Omni-Channel

Text / SMS
Web Chat
CTA in Email
Click-to-Text Anywhere
Apple Business Chat*
  • Receive text messages on your landline numbers or purchased SMS numbers
  • Chat with web site visitors and those off line with embedded chat/text buttons
  • Let customers text you from their messaging apps (coming soon - Apple iMessage, FB Messenger)

And Engage them from Anywhere you are..

From Desktop
At Office
On Mobile Devices
While Away
Within Business Apps
With Integration

Request A Demo

Message Exchange Is A Conversation Messaging Platform For Business

Consumers Can Message A Business From Where Ever They Are - from Web Sites, Mobile Phones Or Messaging Apps. Business Of All Sizes Can Service Customers for their pre & post sales questions and Proactively Reach Out to them. It Works from the Cloud With All Your Existing Systems, No New Hardware Is Needed, No Software To Download

Text To Lower Costs, Provide Better Service, Sell Faster And Make Customers Happier

Message Exchange provides all the features businesses need to leverage the simplicity of text communications with customers. It is your “phone system” for texting.

Converse in Text Messages

Easy to setup; enable texting to/from your landline numbers. Then login to the cloud app and message

Get Enterprise Features

Designed for enterprises, provides features required for business –large and small

Route to Humans

Customize how incoming messages are directed to multiple users and teams

Chat with Web Surfers

Integrated chatting for your on-line customers and other messaging channels

Work in Your CRM/Apps

No need to change, add messaging to your existing operations, works with major CRMs

Market, Sell & Support

Includes specialized messaging features for your different business functions

Switch to Calls, Video

When talking is more effective, start concurrent voice call with a click

Coach in Real-Time

Monitor agents and teams and provide coaching to improve performance

Drive with Analytic Data

Use live dashboards and historical reports for operational insights

Learn how your Business can use Conversational Messaging to be more Productive & Reduce Costs