Customer and Employee facing AI Applications

The eServeCloud Solution

AI Applications platform to deploy Interactive AI Assistants & AI Apps to converse naturally and perform tasks for customers and workers; allowing scaling of services without increasing headcount.

eServe AI Assistant

Launch your Virtual Assistant in minutes. Artificial Intelligence Customer Representative, intelligent customer care across all channels

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eServe AI Helpdesk

Provide proactive messaging, self-service and human service to provide superior customer support

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eServe AI eCommerce

AI eCommerce is the best way to engage your customers & provide better shopping experiences.

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Why you should use eServeCloud?


Active Users


Platform Uptime




Country Presence


Happy Customers


Customers Support


Uses Cases Solved


Omnichannel Support

Strong relationships start with strong interactions. Our service solution lets you personalize customer experiences, building loyalty and revenue.

Customers come to you expecting answers. Meet them where they are, across any channel, and then personalize the conversation around their exact needs.

You need a support solution that scales as you do. eServeCloud is built to absorb new teams, divisions, and global bases. Our security measures keep everyone safe, regardless of size. Our Features Include World Class Help centar Best AI & Automation enabled Platform Integrate with your own apps

eServeCloud support software for faster connections and improved service.
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  • No credit card required
  • Instant setup
  • 30-days free trial

Customer Reviews: eServeCloud Support


Automate repetitive tasks to free up agent time

Easily connect your Help Center across the whole platform—so customers can find the most accurate answers when and where they need them.

Automate repetitive tasks to free up agent time
Use from library of pre-defined rules

Use Pre-defined rules from library like Update ticket on new message, Update Customer Profile, Send Ticket Updates and many more.

Use from library of pre-defined rules
Send timely Personalised messages

Set Personalized message like Omni-Channel Messaging, Pre-defined Rich Templates, Use Placeholders & Record in Timeline and many more.

Send timely Personalised messages
Managing Automations

Use built-in reports to monitor the automation, Usage rules statistics, Feedback and new/update requests from your agents and many more.

Managing Automations

Our Popular Products

View all of our Popular products along with their popular features which is important to grow your business.

eServe AI Assistant

Try the smartest, fastest, most accurate customer facing AI assistant in the world. With our AI Assistant its never been easier to create and manage your company’s first high performance AI assistant.

  • Virtual Assistant Technology
  • Chatbot vs Conversational AI
  • Task-Oriented Chatbots
  • AI Personal Assistant
eComm AI Converstion

AI can be used in e-commerce in various ways to enhance customer experience, personalize product recommendations, organize order management, streamline supply chain management, optimize pricing, and more.

  • Chatbots & Virtual Assistants
  • Fraud Detection
  • Pricing Optimization
  • Conversation Optimization
eServe AI Helpdesk

Enhance support efficiency with real-time AI through ChatGPT, integrated with Webex, WhatsApp, and Email. Empower employees with streamlined Employee Service Desk and enterprise knowledge specialization.

  • Omni Channel Messaging
  • eCommerce Support
  • Team Collaboration
  • Reporting & Analytics

Resource Center



What makes offering 24/7 customer services so important?

The ability to serve a global marketplace. But many businesses are unable to take advantage of this.

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Case Study

What is Customer Retention – Convert with Conversations?

What is Customer Retention – Convert with Conversations?

Case Study
AI Enabled Platform


Top Matrics for Measuring CX

Leveraging AI to Meet the Ever-Changing Customer Needs

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We Make Switching to eServeCloud Easy

Use Wizards to Go Live

Existing Contracts – Move Without Penalty

Migrate Ticket, Customer Data

Leverage Our Implementation Services

Our Clients

Looking for help desk software? Try eServeCloud for free.

Start your 30-day free trial with instant access

Free Try Single email form
  • No credit card required
  • Instant setup
  • 30-days free trial