Our Pricing

eServeCloud Helpdesk integrates top-tier ticketing, self-service, and reporting functionalities into a unified platform.

Save up to 35% on Yearly Plan
Free*(Forever)
$0
$000

100 Tickets (Include Basic Bot)

Upgrade anytime, We offer 30 days free trial of Upgraded feature for new customer

Free Feature’s

  • Channels
    • Web Chat
    • Email
  • Data Access
    • Knowldegebases
    • Documents (all types)
  • Handoff
    • Ticket creation
  • Chatbot Designer
    • Basic Designer
    • Email Handoff
  • Task Engine
    • Limited Pre-Built Tasks
    • HTTP-Action
  • AI Platform
    • Multi-Lingual
  • Analytics
    • Limited Search Analytics
  • Integration
    • Support Apps (Shopify Limited Only)
  • eCommerce
    • Order Status
    • Returns & Exchanges
    • Product Information
  • Conversational Marketing
    • Conversation Page Analytics
    • No Fee Addons
    • Limited Routing Bot
    • Limited Answers Bot

Basic
$30
$330

300 Tickets(Including Bot)

Cancel Anytime after 3 Months. Money refund for rest of the month

All Free Feature Including

  • Channels
    • Web Chat
    • Email
    • WhatsApp
    • Email
  • Data Access
    • Knowldegebases
    • Web Crawl
    • Documents (all types)
    • Structured Databases
  • Handoff
    • Live Agents
    • Ticket creation
    • Email Handoff
    • Structured Databases
  • Chatbot Designer
    • Basic Designer
    • Graphical Pro Designer
    • Email Handoff
    • Structured Databases
  • Task Engine
    • Pre-Built Tasks
    • HTTP-Action
    • Logic Blocks
  • AI Platform
    • Multi-Lingual
  • Analytics
    • Search Analytics
  • Management Tools
    • Deployment Manager
    • Conversations Viewing/Monitoring
  • Integration
    • Support Apps (Zendesk, Freshdesk, Salesforce)
    • CRM Apps – Hubspot
    • HTTP-based Custom Integration
  • eCommerce
    • Order Status
    • Returns & Exchanges
    • Product Information
    • Cart Abandonment
    • Buy
    • Support
  • Conversational Marketing
    • Conversational Landing Assistant
    • Conversation Landing Builder
    • Attribution Tools
    • Conversation Page Analytics
    • No Fee Addons
    • Routing Bot
    • Answers Bot (Elastic Search)

Pro (Popular)
$250
$2750

2000 Tickets (Including Bot)

Cancel Anytime after 3 Months. Money refund for rest of the month

All Basic Feature Including

  • Channels
    • Web Chat
    • SMS
    • WhatsApp
    • Email
  • Data Access
    • Knowldegebases
    • Web Crawl
    • Documents (all types)
    • Structured Databases
  • Handoff
    • Live Agents
    • Ticket creation
    • Email Handoff
  • Chatbot Designer
    • Basic Designer
    • Graphical Pro Designer
    • Bot Library
  • Task Engine
    • Pre-Built Tasks
    • HTTP-Action
    • Logic Blocks
  • Workflow Automation
    • Event & Timed Workflows
  • AI Platform
    • Intent Manager
  • Knowledge Management
    • Multiple KBs
    • Knowledge Workflows
    • Knowledge Analytics
  • Analytics
    • AI performance
    • Search Analytics
  • Management Tools
    • Deployment Manager
    • Conversations Viewing/Monitoring
  • Integration
    • Shopify
    • Support Apps (Zendesk, Freshdesk, Salesforce)
    • CRM Apps – Hubspot
    • HTTP-based Custom Integration
  • eCommerce
    • Order Status
    • Returns & Exchanges
    • Product Information
    • Cart Abandonment
    • Buy
    • Support
  • Conversational Marketing
    • Conversational Landing Assistant
    • Conversation Landing Builder
    • Attribution Tools
    • No Fee Addons
    • Routing Bot

Advance
$600
$6600

5000 Tickets (Including Bot)

Cancel Anytime after 3 Months. Money refund for rest of the month

All Pro Feature Including

  • Channels
    • Web Chat
    • SMS
    • WhatsApp
    • Email
    • Browser Extension
  • Chatbot Designer
    • Basic Designer
    • Graphical Pro Designer
    • Intent Library
    • Bot Library
    • Prompt Library
    • Dialog Library
  • Automation Designer
    • GPT Responses
  • AI Platform
    • LLM APIs
    • Intent Manager
    • NLU
    • Pre Defined Prompt
    • Multi-Lingual
  • Analytics
    • Bot Performance
    • AI performance
    • Search Analytics
    • Intent Analytics
  • Management Tools
    • Deployment Manager
    • Conversations Viewing/Monitoring
    • Search Analytics
    • Failed Intent Handling
  • Conversational Marketing
    • Conversational Landing Assistant
    • Conversation Landing Builder
    • Attribution Tools
    • Conversation Page Analytics
    • No Fee Addons
    • Routing Bot
    • Answers Bot (Elastic Search)

eServe AI Helpdesk
Automation Add on + $10

Provide instant answers and
full resolutions with self-service.

SMS add-on + $20

Monthly voice tickets

Voice add-on + $15

Monthly voice tickets

Subtotal

$0

$000

10$
100$

Save 150$

Explore Features
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Save 200$

Explore Features
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Price
Tranceprancy

Pay As you go only! Don't pay which you are not using. Though you can try it out for free and cancel anytime without obligation!

Faster
Development

We will adopt our software with other web app as well. So basically together you can use our tool. You can switch your existing tool with other software!

Higher
Adoption

The product is fully customized you don't have to worry about your business requirement. We will change the tool as per your business requirement.

Frequently Asked Questions

What is eServeCloud HelpDesk used for?

eServeCloud HelpDesk is a software solution that provides customer messaging, contact center, and sales acceleration tools to help businesses connect with their customers more efficiently and effectively.
It offers a range of features such as inbound/outbound omni-channel customer engagement solutions, real-time actionable data and KPIs, API-first architecture, and more.

eServecloud Helpdesk provide you omnichannel integration along with multiple integration option where you can use this tool along with other customer support tool.

We do provide multiple payment option which include Credit Card, Debit Card, Net Banking, Wire Transfer etc.

Please connect with sales team before making any payment to insure you are processing in right account.

You can cancel the plan anytime, without any questions. Our Platform is used as a pay-as-you-go service. We don’t charge any cancellation fees.

No, you don’t have to pay any extra amount for Upgrade other than differences amount. We will manage the lower plan amount with upgrade plan and you have to pay only the extra charge.

You can request your dedicate support manager to upgrade or downgrade the paln.

Get a 20% discount on our Helpdesk Pro (Popular) Price.

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