eServe AI Helpdesk VS Gorgias

Are You Looking for the Gorgias alternatives?

Why is eServe AI Helpdesk is the right Gorgias alternative for you?

Free Try Single email form

eServe AI Helpdesk Vs Gorgias

Everything you need to provide contextual and swift customer support

Accurate-Knowledge-Delivery
Up to 75%
eServeCloud Bot Can Handle Upto 75% of Customer Inquiries, Freeing Up Agents for Complex Issues. Increase the productivity of the users.
Customizable-Attribute
Up to 83%
Tickets has been Streamlined with automated Workflows and triggered prompt for users.
24 hours support
24/7/365 customer support
Always ready for customer using 24/7 support over call*, email, and Chat.

Why do customers choose eServeCloud Helpdesk over Gorgias platform?

  • End-to-end implementation support
  • No hidden costs. No Credit Card required
  • Uncompromising security and compliance
  • Integrate with all your business Apps
human
100%

An all-in-one seamless solution for self-service, conversational support, and ticketing

human
80%

Integrate with Business Apps

human
700%

Create Widget as Per Business Needs

human
300%

AI Powered Tool

human
200%

Detail Analytics Available

* Growth metrics reported by our customers in an internal survey.

eServe AI Helpdesk vs. Gorgias

Comparison at a glance

Our eServeCloud Helpdesk tool is helping you to built your business to help your Customers streamline with eServeClouds’s Integration platform. We also have pre-build AI chatbot which helps to integrate with the website.

CRITERIA
Ticket Workflows

Workarounds and more macros are needed to associate business hours with specific groups.
Agent load balancing

UI is congested and difficult to work with, requiring a steeper learning curve.
Agent Productivity

Bots and AI

Business hours for agent groups

UI is congested and difficult to work with, requiring a steeper learning curve.

Field service management

Proactive outreach

Pricing Comparison

Plan
Free
$0
$10
Standard
$30
$50
Professional
$250
$300
Enterprise
$600
$700

Frequently asked questions

What is eServe Helpdesk used for?

eServe Helpdesk is a customer support software that helps businesses communicate with customers in easy way. It brings together multiple communication channels like email, phone, and social networks, and makes it easier for businesses to manage tickets, automate workflows, and engage with customers in real-time.

eServe Helpdesk stands out as a cloud-based software dedicated to streamlining and enhancing customer support. Renowned for its cost-effective features, it has gained popularity among online enterprises, effectively boosting both customer self-service and the overall productivity of support teams.

eServe Helpdesk offers different modes of payment, including credit card payments, bank transfer and Paypal. You can add your credit card details within eServe Helpdesk, under Admin > Account > Plans & Billing > Choose Plan > Proceed to payment. Once the credit card information is saved, the card would be billed automatically, for which eServe Helpdesk would send you an Invoice.

Compare eServe Helpdesk with other Helpdesks

Resource Center

Future of Customer Communication

ebook

Future of Customer Communication

6 Trends Set to Define Customer Communication Management

A comprehensive guide to sales automation

ebook

A comprehensive guide to sales automation

What is sales automation and how does the process work? How does a sales automation software work? Key features of a sales and marketing automation tool

How-can-cultivating-an-engaging-community-enhance-customer-experience

ebook

How Can Cultivating an Engaging Community Enhance Customer Experience?

Businesses are hunting for new ideas to craft a better customer experience every day. How about fostering a positive community culture that can work in favor of your customers?

Get a 20% discount on our Helpdesk Pro (Popular) Price.

  • Start Free Trial

    • This will close in 0 seconds