Customer Experience
Top Reasons Why Businesses are Switching to Omnichannel Strategy
With consumers exploring different mediums for communicating with their folks as well as business, it becomes essential for the latter to serve them where they are. The increase in the number of modes of communications have made it compelling for businesses to devise an omnichannel strategy to serve their target across the popular channels of […]
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eCommerce
How to convert one-time buyers to repeat customers on eCommerce platforms?
As an eCommerce service provider, you know the effort and expenses you go through to acquire new customers and retain the existing ones. Would you not like to see them return to your platform again and again? A one-time purchase may not even compensate your business for the acquisition cost involved in winning the client. […]
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eCommerce
How Can You Increase Your Ecommerce Revenue Using Shopify Live Chat?
Today the e-commerce industry presents both, diverse omnichannel opportunities and extreme competition. This leads us to an important question. How can your online businesses ensure e-commerce revenue growth? The answer is simple. You need to implement a finely-honed and well-executed marketing strategy. But no strategy, by itself, can be said to be comprehensive enough to […]
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