eServeCloud Helpdesk for Software & IT

Best tools to grow your IT & Software Company

Reach your ideal customers with personalized marketing campaigns using eServeCloud.

eServeCloud can automate many of the repetitive tasks that your customer service team handles, such as responding to frequently asked questions and sending follow-up emails. Make it easier and faster for your clients to deploy eServeCloud with a solution tailored to their business needs.

Automate repetitive tasks to free up agent time

Maximize your customers’ IT hardware and software investments and reduce associated risk.


eServeCloud gives you a 360-degree view of your customers, so you can see all of their interactions with your business in one place. This makes it easy to provide personalized service and resolve issues quickly.

Use Conversational AI to resolve & upsell your customer support issues raised on any channel

eServeCloud can help you increase sales by providing you with tools to track customer behavior and identify upsell and cross-sell opportunities.

Add Your Sales, Support & Work Intents to ‘Interactive’ AI-Assistant

The future is big. Make scalability your superpower and conquer any challenge.

Don't let your customers struggle with fragmented helpdesk solutions. Our platform offers a unified AI approach to accelerate digital transformation.

Innovate and grow your business

Using eServeCloud, We help you to Increase your business productivity and margins with AI and self-service capabilities. Use digital workflows to help automate tasks and free up your employees’ time.

Accelerate your business’ innovation initiatives—and your growth. Easily to integrate,  create & launch, and scale new services using a modern digital workflow platform of eServeCloud.

Manage your customers securely and efficiently in one place, automate with our AI enabled bot and trigger the event as per business.