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Customer self-service: Its relevance in a competitive business world
Interestingly, 67% of your customers don’t want to interact with your representatives. Rather, what they need is self-service, so that they can bail themselves out of trouble.
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What is Customer Retention – Convert with Conversations?
Deliver Customized support contextually, Omni Channel customer support, Simplifying the workflows of customer service
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Self Service tools that your business needs to enhance CX
Deploying self-service customer support on the practical, Being proactive with your CX solutions & How do automation and AI complement human involvement in CX?
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