Privacy Policy, Subscription & Trial agreement for (A Product of CallComm Technology)

 Last Update on 16th November 2023

At eServeCloud, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by eServeCloud and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in eServeCloud. This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Free Trial

When you sign up for a free trial of any eServeCloud product, you’ll get access to the product or services without charge until the earlier of (i) the trial period’s end, unless you terminate it sooner, (ii) the beginning of the paid subscription period, or (iii) eServeCloud’s discretion to terminate. Any data and customizations you add during the trial will be lost unless you (i) purchase the corresponding paid subscription, (ii) get relevant product upgrades, or (iii) export the data before the trial ends. While the products are offered as-is during the trial, without warranties or liabilities, they aim to provide valuable insights and functionalities.

User Sign up Obligations

To access or utilize the eServe Product, you must register for a user account and furnish all necessary information. If you’re representing an organization and intend to use the Product internally, it’s advisable for you and other users to sign up with corporate contact details, preferably using corporate email addresses. You commit to providing accurate, up-to-date, and complete information during the sign-up process and ensuring its ongoing accuracy. Any provision of untrue, inaccurate, outdated, or incomplete information may result in the termination of your user account and the denial of current or future access to any or all of the Services by eServeCloud.

Subscription Fees and Payments

The Services are accessible through subscription plans of varying durations. For subscription periods less than a year, payments are exclusive to Credit Card transactions. Your subscription will automatically renew, with the fee charged to the last-used Credit Card, unless you choose to downgrade or explicitly communicate your non-renewal intention via mail, phone, or another medium at least seven days before renewal. You have the flexibility to update Credit Card details for renewal payments.

Occasionally, we may adjust Product/Service prices or introduce charges for previously free Products. Any price changes will only take effect after your current billing cycle expires. You’ll only incur charges if you’ve opted for a paid subscription plan.

If applicable Taxes, such as GST, VAT, or sales tax, are imposed by eServeCloud in line with local, state, provincial, or foreign laws regarding your Services subscription, you’ll be invoiced for these Taxes. Payment for Taxes is in addition to the subscription fees, and eServeCloud will provide a compliant invoice format to facilitate your eligibility for applicable input tax credit.

How we use your information

We use the information we collect in various ways, including to:

Log Files

eServeCloud follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, eServeCloud uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of eServeCloud.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on eServeCloud, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that eServeCloud has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

eServeCloud’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

eServeCloud does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the Privacy Policy Generator.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us @