Last Updated: September 15, 2017
CallComm Technologies, Inc. (“CallComm“) appreciates your trust and is committed to protecting your privacy. We have prepared this Privacy Policy to describe to you what data we collect, why we do so, and what we do with it. It applies to the personal information we collect from users of our website (the Site, together with its subdomains, content, tools and services), our Application Program Interfaces (collectively the “API“), our downloadable software applications (to include browser extensions) (each, an “Application“), and online services available therein (the “Services“). In simplified form (greater detail is below), our policy can be summarized as follows:
This Privacy Policy may be updated from time to time, but the changes will not apply retroactively. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes. By participating or accessing this website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy as well as in the Terms of Service, and you hereby consent that we may collect, use, and share your information in the following ways.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. You may review and update this Personally Identifiable Information in your profile by logging in and editing such information. We will not rent or sell your Personally Identifiable Information to third parties.
If you send a “Do Not Track” request through your web browser, we do not currently respond or take any action with respect to web browser “do not track” signals and will still collect and use your browsing data to improve security, to provide our website and to generate reporting statistics, and we will track other web sites that you may have visited. We may allow third parties, such as ad servers, to collect personally identifiable information about your online activities over time and across different websites when you use our website.
We will never knowingly collect any personal information from children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under the age of 13, that information will be immediately removed from any access. We have designed this policy in order to comply with the Children’s Online Privacy Protection Act (“COPPA”).
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We may, in certain instances, collect credit card or banking and related information when an individual orders a service. Callcomm uses a third-party intermediary to manage credit card processing. This intermediary is not permitted to store, retain, or use your billing information except for the sole purpose of credit card processing on CallComm’s behalf. When the credit card or banking information is submitted to us, such information is encrypted and is protected with SSL encryption software. We will use the banking information for purposes of processing and completing the requested transaction payment, and the information will be disclosed to third parties only as necessary to complete the job.
We do not use vulnerability scanning and/or scanning to PCI standards. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information. Notwithstanding such measures, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the individual information on them stolen or altered.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your account.
WE MAY CONTRACT WITH A VARIETY OF THIRD PARTY SUPPLIERS, PROVIDERS, AND VENDORS FROM TIME TO TIME, TO PROVIDE FOR OUR HOSTING, AUTHENTICATION, SERVING, STORAGE AND TELECOMMUNICATION NEEDS, ETC., INCLUDING WITHOUT LIMITATION STORAGE OF OUR USERS PERSONALLY IDENTIFIABLE INFORMATION. WE SHALL NOT BE RESPONSIBLE NOR LIABLE FOR, AND HEREBY DISCLAIM, ALL RESPONSIBILITY AND LIABILITY FOR CULPABLE (INCLUDING WITHOUT LIMITATION NEGLIGENT) ACTS OR OMISSIONS BY OUR THIRD PARTY SUPPLIERS OR VENDORS, EXCEPT AS DESCRIBED IN SECTION 6 BELOW IN THE CASE OF POTENTIAL LIABILITY FOR ONWARD TRANSFERS OF DATA UNDER THE EU-U.S. PRIVACY SHIELD OR SWISS – U.S. PRIVACY SHIELD FRAMEWORK.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have implemented demographics and interests reporting. We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies). Opting out: Users can set preferences for by using the Google Analytics Opt Out Browser add on.
We may use third parties to help operate our website, authenticate users and deliver products and services, and may share limited Personal Information with our service providers, vendors, suppliers, advertisers and other third parties that provide products or services for or through the website (such as website or database hosting companies, authentication providers, address list hosting companies, e-mail service providers, analytics companies, distribution companies and other similar service providers that use such information on our behalf).
When you visit the Site or use the Service, we use session “cookies” – a piece of information stored on your computer – to allow the Site or Service to uniquely identify your browser while you are logged in and to enable CallComm to process your online transactions. Session cookies also help us confirm your identity and are required in order to use the Service. CallComm uses persistent cookies that only CallComm can read and use, to identify you as a CallComm customer and make it easier for you to log in to the Service. Users who disable their web browsers’ ability to accept cookies will be able to browse our Site, but will not be able to access or take advantage of the Service.
As you browse CallComm, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners enable us to present you with retargeting advertising on other sites based on your previous interaction with CallComm. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. Advertisements appearing on our website may be delivered to users by advertising partners, who may set cookies, web beacons, clear gifs or similar technologies. This privacy policy does not cover our advertiser’s use of cookies.
We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our website, our Apps and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
We take reasonable steps to ensure the privacy of data uploaded. We reserve the right to use or disclose your Personal Information and other information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us. We may use and disclose your Personal Information if we believe you will harm the property or rights of us or others.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets as well as in the event of a bankruptcy, assignment for benefit of creditors or receivership, your Personal Information may be disclosed and will likely be among the assets transferred. You may be notified thereafter via prominent notice on our website for 30 days of any such change in ownership or control of your personal information. We further reserve the right to disclose or transfer your personal information to companies who are affiliated, have invested or are considering an investment or business arrangement with us in our sole discretion.
You may choose not to receive future promotional, advertising or activity-related emails from us by selecting an Unsubscribe link at the bottom of emails/notifications that you receive from us. Our unsubscribe process impacts only the future delivery of electronic mailings disseminated by us. Of course, you may still receive certain administrative emails from us as it relates to changes in our Terms of Service, Privacy Policy or your account.
We may use Personal Information to advertise, directly or indirectly, to individuals using direct mail marketing or telemarketing using telephones and cell phones. You may have your telephone number or cell phone number listed on a state or federal do not call registry. By registering and using this Service, you are waiving your rights and privileges under these laws and expressly giving permission of Company and any agent of Company the right to contact you by telephone or cell phone, and you agree that such act constitutes an inquiry and/or application for purposes of the Amended Telemarketing Sales Rule (16 CFR §310 et seq.), as amended from time to time (the “Rule”). Further, if you are residing outside the United States, by registering and using this Service, you acknowledge that the processing of your individual information may involve the transfer of such Individual information from within or outside the European Economic Area (“EEA”) to countries within or outside the EEA whose data protection regulation may not be as stringent as that within the European Union. We may use individual information to provide the services you’ve requested, including services that display customized content and advertising.
If the e-mail address you provide to us is a wireless e-mail or text address or if you provide a phone number for text messaging, you agree to receive messages at such address from us or our business associates (unless and until you have elected not to receive such messages by following the instructions in the unsubscribe portion of this policy). You understand that your wireless carrier’s standard rates apply to these messages. You represent that you are the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges.
We may make available a service through which you can receive messages on your wireless device via short message service (“SMS Service”). Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s name, and the date, time, and content of your messages. You represent that you are 18 years of age and the owner or authorized user of the wireless device on which messages will be received, and that you are authorized to approve the applicable charges. In addition to any fee of which you are notified, your provider’s standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis. We may also obtain the date, time and content of your messages in the course of your use of the SMS Service. We will use the information we obtain in connection with our SMS Service in accordance with this Privacy Policy. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies.
We will use your Personal Information for any marketing and survey purpose on our behalf and our affiliates, parent and subsidiaries to send information to you about additional goods or services that may be of interest to you. In addition, we may disclose your Personal Information to third party agents and independent contractors to help us conduct our marketing and survey efforts and to share with other companies in connection with marketing efforts including but not limited to direct marketing. You may have no relationship with these other companies.
We may sell or transfer non-individualized information, such as summary or aggregated anonymous information, about all persons or sub-groups of persons.
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously. We will add a link to this Policy Policy on our home page or as a minimum on the first significant page after entering our website. Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above. Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. We will take the following responsive actions, should a data breach occur:
In accordance with California Civil Code Section 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, STE 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov. For more information about protecting your privacy, you may wish to visit: http://www.ftc.gov
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. With respect to us, this privacy policy applies only to their activities within the State of California. To make such a request or if you have questions about this privacy policy, please send an email to info@callcomm.com.
If you have any questions or concerns about this Privacy Policy, please contact us at info@callcomm.com.